Refund Policy

We expect our products to be perfect for your pets, and so should you. If your kin+kind order wasn't exactly right, just send it back within 30 days.
Mail the unused portion along with a copy of your invoice to:

kin+kind Returns
262 Columbus Avenue
Roselle, NJ 07203


Your refund will be processed once we receive your package. kin+kind does not refund the original or return shipping costs. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

kin+kind reserves the right to refuse or modify refunds in cases of excessive use or abuse.