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Delivery

Q: My package was marked delivered, but I didn't receive it! What do I do?

Tracking info is sometimes updated prematurely, so give it a day or two. If your package still hasn't arrived:
(1) Check around: your package may have been left with your neighbors or been knocked over into the bushes. This is the number one cause of confusion!
(2) Initiate a lost mail search with the mail carrier through the following links: (a) for the the United States Postal Service, click here. (b) for the United Parcel Service (UPS), click here. All of the information you need should be on your emailed order confirmation. If need any additional details, email info@kin-kind.com.